Using the Contact for Shipping Quote plugin you can setup and/or require your customers to contact you to get a custom shipping quote based on their cart and shipping address.
After a shipping quote request is submitted, it will be available in the WooCommerce backend for the store owner/manager to review and provide their quote on it accordingly. The customer can refresh their order totals to get the quoted price and proceed to finish and pay their order with your custom quoted shipping cost.
This plugin allows for custom shipping quotes by the store managers, no automated live carrier quotes are involved.
A common scenario that requires a customer to contact the store for a shipping quote is when it involves large and heavy shipments that require freight shipping. The Contact for Shipping Quote plugin works perfectly for such scenario as the customer will get clear instructions at the checkout to get in touch – a popup window can be opened with instructions written by the store – before allowing them to complete the order.
Within each instance of the shipping quote plugin settings it is possible to configure when the Contact for Shipping Quote should appear. For example only appear when Category A or shipping class B is in the cart.
If you (occasionally) ship internationally, but its not your core business, you may not be able (or it’s not worth it) to setup a automated shipping cost system for those orders. Giving those customers still a option to order products on your shop is still vital if you want to retain their business. Charging shipping cost in hindsight is not ideal, nor is having customers order and cancel because of unexpected shipping costs.
The Contact for Shipping Quote plugin can be setup for any and multiple shipping zones, allow you to configure precisely for which location(s) you want customers to request a shipping quote.
For cases where customers need to get in touch with you to get the shipping costs for their orders, its key to provide enough information and a pleasant experience.
Whether you would like the customer to call you directly or if you prefer to initiate the outreach; you can determine the instructions available in the information modal and how contact will be established.
When the shipping costs are known they can easily be entered in the WooCommerce admin area and they will appear on the front-end for the customer accordingly.
The Contact for Shipping Quote plugin allows to exclude other shipping options when a Contact for Shipping Quote option is available. This works great in combination with the option to only show the option when a certain product category / shipping class is in the cart, allowing you do force requesting a shipping quote when there’s a freight item in the cart for example.
Shipping quotes are easily accessible in the WooCommerce admin screen. Shipping costs can easily be assigned to quotes through a user friendly interface.