Feature Requests
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Make the plugin to support reading email tickets sent to a email address
When a customer sends an email to tickets@yourdomain.com then the system reads the ticket, saves in database and gives it a reference number. Emails the customer back automatically and says ticket received, we will respond in 24 hours, etc etc. this info should then show up in the ticket dashboard.- 0 comments
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Open
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Ticket send by email notification
Hello, we are using your plugin since 1 year now and today we did our yearly renewal. Since January 2021 there is no update or upgrade on plugin. On the past and also today we request the following: If a new ticket or a reply from customer on ticket, just to receive a notification for […]- 1 comment
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Open