Ticket send by email notification

Hello, we are using your plugin since 1 year now and today we did our yearly renewal. Since January 2021 there is no update or upgrade on plugin. On the past and also today we request the following:
If a new ticket or a reply from customer on ticket, just to receive a notification for the issue by email. Is very uncomfortable 5 times per day or even more to login our WP site and check if a new ticket open or reply from customer. A short notification by email to us for above cases will be the ideal.
Waiting for your kindness reply for this issue.

Author

Atlantis Global Management Information Systems

Current Status

Open

Last updated: January 31, 2023

1 comment

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  1. Plugify says:
    Product Developer February 15, 2023 9:48 am

    Hi There,
    Plugify appreciates your suggestion, and the team has already started work on this feature. Also we are adding some more features. The next update will be released within a couple of days. Please stay tuned.

    Thanks for your honest feedback!!! Have a great day
    Plugify