Affirm Banner | Q2 2024

added by Latoya

Product Icon

Contact for Shipping Quote

Allow customers to request a custom shipping quote from the store manager for situations where a flat rates / live quotes are not possible.

Button Disabled When Submitted

When the request for a quote is submitted using the “Place Order” button, the button remains, and no message is shown to make the customer aware that they have successfully submitted the form.

Because of this people try to submit the form multiple times. Ideally I want to be able to show a message after submission to say: “Thanks for your shipping request. Our staff will process this request ASAP in our opening hours. Thank you for your patience.” and the button disabled.

At the moment customers are trying to send multiple attempts to request an order and are getting frustrated.

Author

Dan Broughton

Current Status

Open

Last updated: October 30, 2023

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