WooCommerce Documentation
Learn how to set up, customize, and expand the functionality of your WooCommerce products with our library of documentation and tutorials.
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  4. 6. Managing Orders

6. Managing Orders

Documents

  • Managing Orders

    Orders are created when a customer completes the checkout process, and they are visible to users with Admin and Shop Manager roles only. Each order is given a unique Order ID. Order Statuses An order also has a Status. Order statuses let you know how far along the order is, starting with “Pending payment” and ending […]

  • Refund Policy Page Guidelines

    1. What is a return policy? A return policy, also referred to as a “refund policy,” serves as a comprehensive document outlining the guidelines governing the process of refunding purchased goods and/or services. This policy typically includes the following aspects: It is essential to emphasize that diverse legal frameworks exist for return policies in various […]

  • WooCommerce Refunds

    Summary In WooCommerce itself you can process refunds in two ways: Automatic Refunds These are called Automatic refunds as when you process refunds that are connected to your payment gateway. Once you’ve processed this type of refund in your WooCommerce Admin, no further actions are necessary. How Do I Know It Worked? Order Notes in […]

  • Email FAQ

    WooCommerce, and most plugins sending email, send mail by using the wp_mail() function which is a core function of WordPress. In most cases, if email is not being sent/received, then the issue is not with WooCommerce itself, but with the core email function on your web host. Read on for solutions to common issues, however, try installing […]