WooPayments

Documents

• Buy now, pay later with WooPayments

  Buy now, pay later (BNPL) payment methods allow your customers to pay for orders over time, using a series of payments. For example, a customer could pay for a $2,000 USD product in four installments of $500. You, the merchant, would still receive the full amount immediately, minus fees of course. BNPL services are used […]

• Dispute evidence suggestions

  When a cardholder disputes a payment via their bank, they have to submit evidence to back up their claim. As the merchant, you can respond to that claim and give the bank evidence supporting your position. While WooPayments cannot affect the bank’s decision, we can still help you decide what evidence to submit. This page […]

• In-Person Payments WisePad 3 Card Reader Return Policy

  We offer a 30-day return policy for WisePad 3 card readers purchased from Woo.com. In order to start your return, please: Once we receive your inquiry, our support team will assist you with returning the reader. If you’re outside of the 30-day return window, we will be unable to accept your return. However, because we […]

• Regaining access to WooPayments

  Performing administrative tasks associated with orders placed via WooPayments — like managing transactions, deposits, and disputes — is handled completely in the site’s administrator area under the Payments menu.  If the Payments menu item is not available or your WooCommerce site is no longer accessible, then you may not be able to effectively manage your […]

• What happens to a WooPayments account during a site migration?

  During the lifetime of your business, you may migrate your site between hosts or servers. You may also move your site between a staging environment to production multiple times. If a site is migrated while using WooPayments, this could activate Safe Mode or it could result in the WooPayments account not carrying over to the […]

• WooPayments: Fraud Protection

  From version 5.9.0, WooPayments offers a more configurable fraud protection experience for merchants. This helps you avoid disputes by setting the security and fraud protection risk level that best suits your business. This page explains how fraud protection works, what the various settings do, and how they interact with incoming orders from your customers. How […]

• WooPayments: Gradual signup

  Starting with version 6.0.0 of WooPayments, we began offering a different signup process called “gradual signup.” With gradual signup, a small portion of new merchants will be offered a more incremental way of verifying information so that they can take card payments more quickly. How is gradual signup different? Gradual signup is designed to help […]

• WooPayments: Stripe Billing for subscriptions

  Besides basic compatibility with Woo Subscriptions, WooPayments also offers one additional feature to Woo Subscriptions users based in the United States: the ability to utilize a billing engine powered by our payments partner, Stripe. This is called Stripe Billing. Billing engines With the Woo Subscriptions extension, automatic recurring payments are initiated by your WooCommerce site […]

• WooPayments: Tap to Pay on Android

  With Tap to Pay and the Woo Mobile App, merchants based in the United States, the United Kingdom, and Canada can accept in-person contactless payments, right on their Android phone — no extra terminals, hardware, or readers needed.  Requirements Tap to Pay on Android is supported for U.S., UK, and Canadian merchants whose Android device meets all of […]

• WooPayments Documentation

  Spanish version of this page | Aquí puedes encontrar la versión en español de esta página. Welcome to the WooPayments documentation! Here you can find all sorts of helpful information about running your business website and taking payments. Please see the sections below for more information about what WooPayments can do. Startup Guide The Startup Guide […]