NOTE: This return policy covers the WisePad 3 card reader, which is currently only available in the UK and Canada.
We offer a 30-day return policy for WisePad 3 card readers purchased from Woo.com.
In order to start your return, please:
- Locate your order number using the original order confirmation email.
- Contact support and enter “Return Card Reader” in the Subject box.
Once we receive your inquiry, our support team will assist you with returning the reader.
If you’re outside of the 30-day return window, we will be unable to accept your return. However, because we want to ensure that you have the best customer experience possible, our support team is happy to help you troubleshoot or work through any issue with your card reader.