After the Stripe WooCommerce Extension is set up and configured, customers will be able to use it to complete purchases on your site.
Once you begin accepting purchases, you may have additional questions or run into issues related to the Stripe WooCommerce Extension. We’ve compiled some of common issues here.
NOTE: We recommend enabling Debug mode in the Stripe extension’s advanced setting before you start troubleshooting. This will allow errors to be logged while performing tests.
Common issues
↑ Back to top- Why was a charge successful despite an AVS or CVC mismatch?
- Is the Stripe WooCommerce Extension PCI compliant?
- What version of the Stripe API does the Stripe WooCommerce Extension use?
- Why do some customers get an error requesting they enable JavaScript?
- Why is Apple Pay only showing in a private Safari window?
Contacting support
↑ Back to topIf you have questions not covered in our documentation, please contact support. Our amazing Happiness Engineers are standing by and ready to answer any questions about the Stripe WooCommerce Extension.