When an order is placed on your WooCommerce site and the Stripe WooCommerce Extension is used to process that payment, that order will include some Stripe identification numbers to help you identify this specific payment in your Stripe dashboard.
Stripe identification numbers
↑ Back to topStripe assigns unique identification numbers to help identify what kind of information is being processed. This ID will be comprised of three separate components:
- Two to three letters that indicate what kind of item is being identified. For example:
- A dispute will start with the letters
du
. - A refund will start with the letters
re
. - An event will start with the letters
evt
. - A Stripe merchant account will start with the letters
acct
.
- A dispute will start with the letters
- A unique, case-sensitive identifier.
- An underscore (
_
) to separate the two.
When combined, it will look something like this:
ch_1ORe6HHKb07LG7yY68hujmkB
How do Stripe identification numbers appear on the edit order page?
↑ Back to topWhen an order is paid for via the Stripe WooCommerce Extension, you may see some of these Stripe ID numbers on the edit order page, such as:
ch_
pi_
py_
re_
These IDs will appear in two different places:
- The order details at the top of the page.
- The order notes metabox.
Stripe IDs in the order details
↑ Back to topWhen a payment is processed via the Stripe WooCommerce Extension, an ID number will appear in the order details at the top of the page alongside information about what payment method was used.
The Stripe ID in this section is a hyperlink. Clicking this link will take you to your Stripe dashboard so that you can find more information about the transaction.
Stripe IDs in the order notes
↑ Back to topWhen a payment is processed via the Stripe WooCommerce Extension, ID numbers will appear on the order notes metabox as the order goes through its life cycle.
Since payments go through several stages, it’s common for there to be numerous different IDs in the order notes.
The types of IDs appearing in the order notes depend on what webhook events your site is listening to and if Stripe’s servers can communicate with your site.