1. Documentation /
  2. Buy One Get One Free

Buy One Get One Free

Overview

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The Buy One Get One Free plugin allows running BOGO offers and rewards purchases with gifts to attract more customers and increase conversion.

Documentation Contents

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Troubleshooting & Support

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Purchased the Buy One Get One Free plugin and need assistance? We are happy to help! Get in touch with us via the Help Desk.

Before submitting a ticket, please check the following tips:

  1. Ensure you have the latest version of WooCommerce and Buy One Get One Free.
  2. Price issues are usually related to a plugin conflict: Turn off all plugins except WooCommerce and WooCommerce Buy One Get One Free. If the problem goes away, find the plugin that triggers it by re-activating plugins one by one.
  3. Displays issues are usually related to a theme conflict: Activate Storefront or a default WordPress theme such as Twenty Fourteen and check if the problem still occurs.

FAQs

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Can I give a gift if someone buys a certain number of items? For example, buy 3 items and get one free?

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Yes, you can configure this type of promotion.

Can I specify the number of items that can be given?

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Yes.

Are product variations supported?

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Yes.

Is it possible to allow customers to select their desired variation of a free product?

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Yes.

Is it possible to allow customers to choose the free product from a category or from a list of products?

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Yes.

Can I set up a discount price instead of free?

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Yes.

I have another question

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Please fill out this pre-sales form.