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  3. Affiliate for WooCommerce FAQs

Affiliate for WooCommerce FAQs

1. Where can an affiliate login?

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WooCommerce creates my account page for logged-in users/affiliates which gives an overview of their past orders, edit addresses, and payment details. You can read more about it here. So an affiliate can log in to their account from WooCommerce’s My Account page.

2. Where can an affiliate get their statistics from?

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An affiliate can get their statistics from WooCommerce’s My Account page > Affiliate > Reports. Check FAQ 1 on how affiliates can login to their account.

3. Where can an affiliate find their affiliate link/coupon?

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An affiliate can find their affiliate link/coupon under WooCommerce’s My Account page > Affiliate > Profile. Check FAQ 1 on how affiliates can login to their account.

Learn more from here.

4. When customers click on multiple affiliate links to make a purchase, which affiliate will receive the commission?

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It depends on the setting ‘Credit first/last affiliate’ explained here.

5. How are referrals tracked?

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Referrals are tracked via cookies.

6. Where can the store admin set cookie expiration to identify referrals?

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A setting “Cookie Expiration” is provided under WooCommerce > Settings > Affiliate. Here the store admin can set the number of days for the cookie expiration.

7. I’m using this plugin. What information I should write in my privacy policy to comply with GDPR?

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Go to your WordPress admin > Settings > Privacy. There you will see an ‘Edit’ link. Click on it and it will take you to the edit privacy policy page. Once you open the privacy policy page for editing, you will see a notification on top with a link to the default WordPress privacy policy page guide. Click on that link. Here you will find the content to write in your privacy policy under the section => Source: Affiliate For WooCommerce

8. How is the affiliate commission calculated for an order?

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The affiliate commission is calculated on the order’s subtotal. It excludes any taxes (fees), shipping costs, and discounts from coupons.

9. Does shipping and taxes consider while calculating commission?

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No, affiliate commission calculation doesn’t consider shipping costs and tax (fees).
For example, let’s consider the order total is $55. In it, taxes+shipping sum up to $5, and the order subtotal is $50. Then the commission will be calculated on $50 (i.e. order subtotal) and not on $55.

10. Where can the store admin find an affiliate link for an affiliate?

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Store admin can see any affiliate’s ‘affiliate link’ under their name in the Affiliate For WooCommerce dashboard. Additionally, go to Users > All Users. Locate the user and click on edit. You will see their affiliate link on their profile page.

11. Can affiliates earn a commission on their purchase?

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Store admin can control whether an affiliate can earn a commission on their purchase or not. Refer to the setting ‘Affiliate self-refer’ to enable or disable this. Learn more about it from here (setting 11).

12. I can’t find the transaction id of the commission payout done via PayPal.

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The transaction id should be visible under WooCommerce > Affiliate > Select an affiliate from left panel > Payout tab > Note. If it’s not appearing, make sure that PayPal IPN is configured correctly.

13. Is this plugin compatible with WooCommerce Subscriptions?

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14. Using WooCommerce Subscriptions, can I control whether to pay a recurring commission or a one-time commission?

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Yes, you can. Go to WordPress admin > WooCommerce > Settings > Affiliate. If you want to allow commission on each renewal, then enable ‘Issue recurring commission?’ and click on save changes. This will issue the affiliate commission on each renewal.

Leave it disabled to issue commission-only during sign-up.

15. Using WooCommerce Subscriptions, is affiliate commission calculated on a product sign-up fee?

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No. As of now, the commission is calculated only from the product’s recurring/subscription price.

You can submit a feature request from here to consider the sign-up fee as well.

16. How to automatically apply a discount to the user when they visit with an affiliate referral URL?

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You can use another plugin – Smart Coupons – which will allow you to apply the coupon via URL. Here is a doc that explains how to apply discount coupons via URL. You can append the affiliate’s referral param in it to track the affiliate and apply a discount for the user.

This is the affiliate link:


And this is the shareable coupon link from Smart Coupons:


Then this will be your final link:


17. I’m not seeing any affiliates’ referrals or payout data in the admin dashboard. It was visible earlier. However, affiliates can see their data under my account.

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Go to WordPress admin > WooCommerce > Affiliates > Dashboard. Notice the date range in the top right corner.

By default, the date is set as the past 30 days. So you need to expand the date range to see any previous range’s data.

You can either manually change the date or click on the arrow icon to use ready-made filters.

Want to see all time data in the admin? Submit a feature request from here or email us to share your feedback.

Feature request

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Have a feature request or enhancement suggestion for Affiliate For WooCommerce? Submit it from here: Submit a request or send it to us from here.