Learn how to set up, customize, and expand the functionality of your WooCommerce products with our library of documentation and tutorials.
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Frequently Asked Questions


Documents

  • WooCommerce and Highly-Regulated Products

    This document focuses on whether WooCommerce can be used to sell products that are highly regulated and/or legally restricted. This includes products listed here, which are prohibited on WordPress.com but are permitted to some extent on our open source WooCommerce plugin, subject to the following guidelines. Can WooCommerce be used to sell highly-regulated products? Yes, […]

  • Built with WooCommerce – Did not get my order or refund

    Ordering something online and getting an email that the product is on its way is an exciting feeling. But what if you never receive what you ordered? Or are expecting a refund for a returned product? Because we have no access to sites and stores using our open-source software, nor oversee the payments process, we […]

  • Log into WooCommerce.com with WordPress.com

    WooCommerce.com uses a WordPress.com account to log in. Connect and access both sites and accounts with one login/password. New WooCommerce.com users Don’t have a WordPress.com account If you don’t have a WordPress.com account and need to register a new WooCommerce.com account, you are brought to the signup screen. You are now logged into WooCommerce.com and can […]

  • Create a new administrator account in WordPress

    To provide the quickest support in certain, trickier cases, our Happiness Engineers may request an Administrator account on your site to take a closer look at the issue. If that scenario arises, we’ll request that you create a temporary admin login for us, which should be deleted once we are finished. Create user account Send […]

  • SSL and HTTPS and WooCommerce

    This document gives an overview of SSL (Secure Sockets Layer) and HTTPS, explaining their importance for securing your WooCommerce store. You’ll learn why SSL is essential for protecting customer data and boosting consumer trust, as well as where to look to set up SSL on your site, including both free and paid options. Additionally, we […]