Why work with a WooExpert?
The WooExpert Program consists of trusted agencies with a proven track record of building highly customized, scalable online stores. Membership is limited to a special few and is the only agency program vetted by WooCommerce.
Full peace of mind
All of our WooExperts are vetted and certified by the Woo team — we conduct a thorough technical and design review. Rest assured that your business is in safe hands.
Stay ahead of the curve
WooExperts get exclusive access to webinars, training, and the inside scoop on developments in WooCommerce — so your store will always be prepared for what comes next.
Focus on growing your business
WooExperts can handle everything from quick fixes to new store builds, leaving you with more time to focus on growing your business.
We’ll find your perfect match
Let us do the agency search for you! We’ll take the hard work out of finding a suitable agency by reviewing your requirements and matching you with the best WooExpert for your needs.
Cut down on costs
Working with an agency can be less expensive than hiring someone full-time. Plus, WooExperts get exclusive discounts on extensions, hosting and payment providers.
WooExperts get priority access to our support team, so they can get the answers you need — fast. Merchants who have a GMV of $250k+ are also eligible for support from our Customer Success team.
How to connect with a WooExpert
Select an expert from our WooExpert Marketplace based on your criteria, and submit the “Contact” form on their official listing.
They’ll review your request and reach out to you directly to discuss your project.
You’ll work with them directly to define the project’s scope, timeline, and cost. Get ready to take your store to the next level!
Get a consultation through Fiverr
Not sure where to start? We’ve teamed up with Fiverr to offer affordable consultations with some of our top WooExperts. They can help you determine what you need to meet your goals and give an idea of how much your project will cost.
Seeing is believing
Get inspired by some of the latest projects our WooExperts have brought to life.
Who is the WooExpert Program aimed at?
If your business is looking for long-term assistance with a new or existing large-scale WooCommerce store, then the WooExpert Program is for you.
Common use cases include:
- Migrating to WooCommerce
- Full-site builds
- Custom functionality
- Site maintenance
- Third-party integrations
Are you an agency wanting to join the WooExpert Program? Apply today.
I’m not sure where to begin; can a WooExpert help me define my project?
Absolutely! If you’re not sure where to start with your WooCommerce store or need help defining your project, our certified WooExperts can assist you. We’ve teamed up with Fiverr to provide you with immediate access to our global network of WooCommerce freelance consultants who can help you get started. Visit the WooExpert page on Fiverr to select an agency and book your consultation today.
I see there are three tiers listed in the WooExpert Marketplace – silver, gold, and platinum. What do the different tier levels mean, and which is best for my needs?
No matter what tier level you choose, you can rest assured knowing that the agency has been thoroughly vetted and certified by the WooExpert team. All WooExperts have access to exclusive discounts on WooCommerce products and services, as well as educational materials, training, and the WooCommerce roadmap – so your site will always be prepared for what comes next.
That said, there are a few subtle differences between each tier. See below:
Silver: Silver WooExperts are either newer to the program, or are smaller in size and working on fewer stores or shorter projects. Don’t let their newer status or smaller size fool you though – they have an abundance of WooCommerce experience and expertise. They’re an ideal match if you’re a small business, a new store looking to get your toes wet, or are in need of help with a small task.
Gold: Most Gold WooExperts have been in the program for a year or more, and are only getting better with age! These agencies are slightly bigger than Silver agencies, so are better suited to larger or longer-term projects. As Gold agencies, they also receive priority access to our team of Happiness Engineers, so if there’s ever an issue with your site, you’ll get the help you need as soon as possible.
Platinum: Our Platinum WooExperts have been a part of the program for several years and are often seen as WooCommerce thought leaders and innovators. They’re typically larger in size and can help established businesses with everything from a store migration to a new site build or in developing custom solutions. In addition to having priority access to our Happiness Engineers, Platinum WooExpertshave dedicated partner managers on the WooCommerce team who can source any internal resources they may need to bring your vision to life.
How do WooExperts get paid?
Each agency in the WooExpert program has its preferred payment tools and processes; WooCommerce does not handle invoicing or payments for their work. We suggest inquiring about preferred payment methods and timelines during the initial discovery call with your chosen expert.
It’s been more than two business days since I reached out to a WooExpert, and I haven’t heard back. What should I do next?
Please submit a support ticket and include your contact details, business name, and the name of the WooExpert in question. We’ll make sure that you get the help you need.
I have another question about the WooExpert Program. How can I contact you?
We’d be happy to answer any further questions. Please submit a support ticket and our team will get back to you as soon as possible.